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MEET BRITTANY - AI VOICE AGENT & MORE

One AI. Two Jobs.
Picks Up Every Call.
Chases Every Lead.

A done-for-you AI agent That answers your calls, Takes follow-up, Sends SMS, Run emails and sits on website as a chatbot or voice assistant, All Connected with your CRM/PMS and run by our team.

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Brittany, the AI receptionist
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Trusted By

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AI Receptionist - Brittany from UniBright

Try our AI receptionist, Brittany, for your business.

UniBright Creates Demand and Brittany Converts that Demand Quickly

Enter your website - Brittany will read it and answer like your own front desk.

Brittany AI front desk avatar
Brittany
Your AI Front Desk
  • Eng English
  • Esp Spanish
  • Fra French
  • Chi Chinese
  • Tag Tagalog
  • Vie Vietnamese
  • Ara Arabic
  • Kor Korean
  • Ger German
  • Rus Russian
Use your microphone - No phone number needed

Every Call & Message Are Opportunity.

Our Services

One AI Agent for Every Call In
and Every Lead Out

Phone, text, email and your website get answered on the channel your customer picked. Then Hello Brittany calls and texts your leads back until they book.

24/7 AI Voice Assistant

Never miss a customer call again. Hello Brittany answers 24/7, handles common questions, books appointments, and replaces the phone menu your callers hate.

  • Answers calls 24/7 — Nights, weekends, holidays and busy periods are covered.
  • Books appointments — Checks availability and schedules directly on the call.
  • Replaces your phone menu — Callers say what they need instead of pressing 1, 2 or 3.
  • Takes the overflow — Picks up the calls your team can't reach during peaks.
  • Speaks English, Spanish and French — Switches mid-call when the caller does.
  • Transfers important calls — Routes callers to the right person when a human is needed.
3D illustration of a vintage phone representing 24/7 AI voice answering

AI Outbound Calling for Consent based users

Hello Brittany doesn't wait for the phone to ring. It calls your customers and leads to confirm, remind, reactivate and book, so your team spends time on the jobs instead of the dialing.

  • Reminders and confirmations — Calls ahead of appointments to confirm or reschedule.
  • Reactivation campaigns — Reaches past customers who haven't booked in a while.
  • Outbound campaigns — Seasonal check-ups, service renewals, consent-based promotions and follow-ups.
  • Books on the call — Ready buyers go straight into your calendar.
  • Compliance built in — Consent tracking, DNC scrubbing, calling-hour windows and an AI disclosure on every call.
3D illustration of mail representing outbound calling campaigns

Every New Lead Called Back in Under 60 Seconds

A lead who fills out your form is ready now, not tomorrow. Hello Brittany calls them back in under 60 seconds, answers their questions, and books the appointment on that call.

  • Under 60 seconds — Calls while your business is still on their screen.
  • Every form, every hour — Website and landing-page forms, day or night.
  • Qualifies the lead — Asks your questions before anything reaches your team.
  • Books on the first call — No back-and-forth, no waiting for office hours.
  • Hands off to follow-up — Leads who aren't ready move into your SMS and email sequence.
3D illustration of a phone with speech bubble for instant lead callback

Missed Call Text Back, SMS Campaigns and Lead Nurturing

Meet customers where they already are. Hello Brittany answers texts, runs SMS campaigns, and follows up across text, email and calls until the lead books or opts out.

  • Missed call text back — Every missed call gets a text within moments.
  • Instant SMS responses — Answers hours, services, pricing and locations from your approved information.
  • SMS follow-up campaigns — Reminders, offers and check-ins sent to your list.
  • Multi-step nurturing — Sequences across text, email and voice that stop the moment a lead books.
  • Escalates when needed — Hands the conversation to your team when it should.
AI receptionist managing SMS conversations and lead nurturing sequences

Email Replies and Cold Email Lead Generation

Hello Brittany answers every email enquiry and goes looking for new ones. It replies to routine emails from your business information, and runs cold email campaigns that turn new prospects into booked appointments.

  • Responds to enquiries — Handles repetitive questions without your team typing a reply, even while you're offline.
  • Uses your business information — Replies draw on your approved services, FAQs and policies.
  • Qualifies enquiries — Finds out what the customer needs before passing it on.
  • Cold email campaigns — Personalised outreach sequences to prospects who fit your ideal customer.
  • Works the replies — Answers interested prospects, follows up when they go quiet, and books them into your calendar.
  • CAN-SPAM compliant — Clear sender details, a working opt-out on every email, and unsubscribes honoured automatically.
AI receptionist handling email enquiries and cold email outreach campaigns

AI Chatbot and Voice Agent on Your Website

Let every visitor type or talk. Hello Brittany's website widget answers by chat or voice, explains your services, qualifies visitors and books them, using the same knowledge and booking flow as your phone line.

  • Chat or voice, the visitor's choice — Visitors type a question or tap to talk, right on your site, no phone call needed.
  • Answers visitors instantly — Responds while customers are still browsing.
  • Answers questions about your business — Services, pricing, availability and policies.
  • Qualifies website leads — Collects key details before sending them to your team.
  • Books on the spot — Moves visitors from questions to appointments in the same conversation.
  • Works after hours — Your website keeps booking around the clock.
AI chatbot and voice assistant widget on a business website
The Basics

What Is an AI Receptionist?

Phone, text, email, or your website every message gets answered on the channel your customer picked, using your own business information.

The short answer

An AI receptionist is a virtual phone agent that answers your business calls 24 hours a day. It greets the caller, answers common questions, books appointments straight into your calendar, confirms the details, and transfers the call to your team when a person is needed. Unlike a traditional answering service that only takes a message, it finishes the booking on the call.

How is it different from an answering service?

A traditional answering service takes a message and passes it along. You still have to call the customer back — and by then, many have already booked somewhere else. An AI receptionist completes the job on the first call. It books the appointment, saves the customer's details to your system, and only rings your team for calls that truly need a human.

Industries

AI Front Desk, Voice Agent and
Calling Agent for Every Industry

One AI Voice agent that picks up every call and an AI calling agent that follows up on every lead, trained on your services, hours, pricing, and the way your industry talks to customers.

  • AI Medical Front Desk for Healthcare

    AI Medical Front Desk for Healthcare

    Play Demo

    An AI voice agent that schedules patients, runs recall and reminder calls, and answers intake questions, with HIPAA-compliant handling under a signed BAA. see more.

  • AI Answering Service for Contractors

    AI Answering Service for Contractors

    Play Demo

    HVAC, plumbing, electrical and roofing. It books jobs while you're on the truck, screens emergencies, and its calling agent rings back every quote request in under 60 seconds. see more.

  • AI Legal Intake Agent for Law Firms

    AI Legal Intake Agent for Law Firms

    Play Demo

    A 24/7 virtual receptionist that captures new client enquiries, calls web leads back in under 60 seconds, qualifies the matter, and books consults. see more.

  • AI Dental Receptionist and Front Desk

    AI Dental Receptionist and Front Desk

    Play Demo

    An AI dental front desk that books new patients, fills cancellations from your waitlist, runs hygiene recall calls, and writes straight into Dentrix, Open Dental or Eaglesoft. see more.

  • AI Receptionist for Restaurants

    AI Receptionist for Restaurants

    Play Demo

    An AI phone agent that takes reservations and takeout questions during the rush, answers hours and menu questions, and calls ahead to confirm large-party bookings. see more.

  • AI Booking Agent for Cleaning Services

    AI Booking Agent for Cleaning Services

    Play Demo

    An AI virtual receptionist that shares pricing from your approved rates, books one-time and recurring cleans, calls back quote requests in under 60 seconds, and sends a reminder before each visit. see more.

  • AI Front Desk for Gyms and Wellness Studios

    AI Front Desk for Gyms and Wellness Studios

    Play Demo

    An AI voice agent that books classes, sessions and trials, calls back new member enquiries in under 60 seconds, and reaches out to members who've stopped booking. see more.

  • AI Concierge and Voice Agent for Hotels

    AI Concierge and Voice Agent for Hotels

    Play Demo

    A multilingual AI concierge that answers guest calls 24/7 in English, Spanish and French, handles booking enquiries, and calls ahead to confirm arrivals. see more.

For Agencies & Resellers

White Label AI Receptionist and
Calling Agent for Agencies

Add AI answering, outbound calling and follow-up to your client offer under your own brand. We build it, run it and support it behind the scenes.

What partners get

  • Your brand on every touchpoint. Calls, texts, emails and chat carry your agency's name, not ours.
  • Your pricing, your margin. You set what clients pay. We bill you at partner rates.
  • We do the build. Setup, integrations, call scripts and ongoing tuning for every client account.
  • One account manager for your agency. A single contact for onboarding, changes and support across all your clients.

How the partnership works

  1. 01
    Partner call.

    We agree pricing, branding and how client onboarding hands off.

  2. 02
    You sell, we build.

    Most client accounts go live within 7 days of kickoff.

  3. 03
    You keep the relationship.

    We stay behind the scenes. Your clients only ever deal with you.

Talk to Partner Team
AI Call Center

An AI Call Center Connected to
Your Online Store

Order status, returns, product questions and cart recovery, handled by phone, text, email and chat with live data from your store.

Customer support, answered from your store data

  • Order status and tracking — Finds the order by number, email or phone and reads back status and tracking on the call.
  • Returns and exchanges — Explains your policy, starts eligible returns, and texts the next steps.
  • Product and stock questions — Answers sizes, availability and pricing from your live catalog.
  • Order changes — Updates addresses and cancels orders before fulfilment, inside the rules you set.
  • Hands off with context — Complex or high-value issues go to your agents with the order details attached.

Sales calls that go out on their own

  • Abandoned cart recovery — Calls or texts shoppers who left items behind and helps them finish the order.
  • Order confirmations — Confirms high-value and cash-on-delivery orders before they ship.
  • Delivery updates — Lets customers know when an order is delayed, before they have to ask.
  • Win-back campaigns — Reaches past buyers with restocks, offers and reorder reminders.
Why Choose Us

Built to Handle Real
Customer Data Safely

Your calls carry names, health details and payment information. That data is handled to recognised standards, connected to the systems you already run, and stored where you control it.

ISO/IEC 27001 Aligned & GDPR Ready

Information security managed to recognised international standards. Clear consent, data minimisation, and deletion on request.

ISO/IEC 27001 Aligned & GDPR Ready

Outbound, By the Rules

Every outbound call runs with consent tracking, DNC scrubbing, calling-hour windows and an AI disclosure at the start of the call. The checks run on every campaign, not only when someone remembers.

Outbound, By the Rules

Live in 7 days, not 7 months

We build it, connect your systems, and run it for you — no software to learn, no dashboard to babysit. Most businesses are answering calls and booking appointments within a week of kickoff, and your data stays in your own secure database. Never sold, never shared.

Live in 7 days, not 7 months

Always On

Redundant infrastructure and round-the-clock monitoring keep every call connected — including the 2 AM ones.

Always On

HIPAA Compliant

A signed BAA before a single patient call is handled. Every call encrypted end to end, with audit logs on every release. Built for healthcare from day one.

HIPAA Compliant
Integration

Books Into the Software
You Already Run

It checks your real schedule before offering a time, and every booking and new lead lands in your system in real time. We connect it during setup, so there are no setup guides on your end.

Hello Brittany connected to PMS and CRM systems

Practice Management (PMS)

Dental and medical bookings go straight into the provider schedule.

CRM

New leads and customer details are saved as contacts, ready for follow-up.

Calendars & Scheduling

Live availability checked before any slot is offered.

Reservations & Hotel PMS

Table and room bookings written into your reservation system.

Ecommerce

Order status and store data for phone and chat support.

Field Service & Dispatch

Jobs hit the dispatch board with the address and job details.

Ask About Your System
Why Done-For-You

Most AI Agents Hand You a Builder.
We Hand You a Working Front Desk.

Self-serve AI tools look cheaper until someone has to set them up, connect them, and keep them accurate.

Self-serve AI agents Hello Brittany
Setup You build it from your website and fix what it gets wrong. We configure it around your services, rules and workflows.
Bookings Often need manual entry or a nightly sync Write to your calendar, PMS or dispatch board in real time.
Outbound compliance Your job to track consent and DNC lists Consent tracking, DNC scrubbing, calling-hour windows and AI disclosure built in.
Ongoing tuning Your job Your account manager handles it
Time to live Depends on your team's time Most businesses live within 7 days of kickoff
See It Answer a Call
How It Works

How Does Hello Brittany
Work?

Hello Brittany connects to your phone line, website, inbox and booking software. It answers every call, text, email and chat, calls new leads back in under 60 seconds, books into your system, and follows up until each lead books or opts out. We set it up and run it.

  1. 01

    Every lead comes in through one agent.

    Calls, texts, emails, website chat, voice, and form fills all land with Hello Brittany. Nothing sits in voicemail or an inbox.

  2. 02

    It responds in seconds.

    Calls answered on the first ring. Form leads called back in under 60 seconds. Texts and emails answered straight away.

  3. 03

    It talks like your best front-desk hire.

    Answers from your own services, pricing, hours and policies, in English, Spanish or French, switching mid-call

  4. 04

    It books into your system.

    Checks live availability, locks in the slot, and writes it to your PMS, CRM, calendar or dispatch board.

  5. 05

    It follows up until they book.

    Reminders, confirmations, nurture sequences, reactivation campaigns and cold email. It stops the moment a lead books or opts out.

  6. 06

    It hands off when a person is needed.

    Emergencies and high-value calls go to the right team member, with every detail already collected.

FAQs

AI Receptionist and
Outbound Calling FAQs

Frequently asked questions

Brittany, the Hello Brittany AI receptionist

Yes — most callers never realise they're speaking to AI. The voice is trained on your tone, services, and scripts. Where your state requires it, AI use is disclosed at the start of the call.